![]() If a live plants order is placed for delivery to outside Canada, your order will be shipped without the plants and a refund of the difference will beĬancellations are accepted within the same day of ordering. Credit can be used to order another item in the store. If you want to cancel an order due to no fault of the seller, no refund can be provided. Please read the item details carefully before you order. The returned merchandise has to be received by the seller within 30 days of it being shipped out from the seller originally to be eligible for consideration of a refund. The merchandise has to be in its original pre-sale condition to be eligible for a refund. ![]() If the seller and buyer agreed to refund a returned merchandise, the buyer pays return shipping. There are no refunds or exchanges on plants. Succulent plants are living things and I have no control of how they are cared for once they are in your hands. I cannot be held responsible for lost, damaged in transit merchandise. I take great care in making and packaging your merchandise so you will receive them in their best form, but unfortunately I have no control over your shipment once it has left my hands. Any any other information as requested by seller should be provided promptly for review. Photo proof of all ordered items including packaging upon unboxing will need to be provided. If for any reason you are unhappy with your order once you have received it please convo me within 24 hours to discuss the issue. ![]() NO Refunds or Exchanges on live goods and custom made merchandises.
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